Shipping policy

SHIPPING POLICY

Most orders are prepared for shipment within 2 to 4 business days after payment has been successfully approved. Processing time is separate from the amount of time required for the carrier to deliver the order.

Any delivery date shown at checkout or provided after purchase is an estimate and should not be considered a guaranteed arrival date.

Shipping delays may occur because of:

• Weather conditions
• Carrier disruptions
• Holidays
• Freight scheduling
• Incorrect or incomplete addresses
• Delivery appointment issues
• Events outside of our control

Cancellation requests must be made before the order has entered processing, packaging or carrier scheduling. Once fulfillment has started, we cannot guarantee that the shipment can be stopped.

The customer is responsible for providing a complete and accurate shipping address. Charges caused by incorrect addresses, missed freight appointments, refused deliveries, storage fees, redelivery or return-to-sender service may become the customer’s responsibility.

Transmissions and other oversized automotive components may ship by freight carrier. Freight deliveries can require an adult signature and may require the customer to schedule a delivery appointment.

Customers should inspect freight shipments before signing the delivery receipt. Any crushed packaging, broken pallets, holes, punctures or other visible damage should be documented directly on the carrier’s paperwork.

Photographs should be taken before the shipment is unpacked whenever exterior damage is present.

Do not discard the pallet, box or packing materials until the product has been fully inspected.

Local pickup may be offered on certain orders when arranged in advance. Order confirmation and identification may be required before merchandise is released.